Privacy Policy

1. Introduction

LOYX Sdn Bhd ("we," "our," or "us") operates Speech CDE (the "Service"), a speech evaluation and tracking platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address) via Google Sign-In
• Profile pictures and avatars
• Student information (names, notes, performance data)
• Speech videos and related content
• Evaluation scores and feedback
• School/organization information

2.2 Information Collected Automatically

• Log data (IP address, browser type, access times)
• Device information
• Usage patterns and analytics

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Authenticate users and manage accounts
• Store and process speech videos and evaluations
• Track student progress and generate performance reports
• Enable sharing of student progress with authorized parties
• Improve and optimize the Service
• Communicate with you about the Service
• Ensure security and prevent fraud

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• All data is encrypted in transit using TLS/SSL
• Videos and files are stored securely in cloud storage with encryption at rest
• Access to user data is restricted to authorized personnel only
• Regular security assessments and updates

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party services that help us operate the platform (cloud hosting, authentication services)
• Authorized Users: School administrators, coaches, and parents/guardians with granted access to student information
• Legal Requirements: When required by law or to protect our rights and safety

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for data processing

To exercise these rights, please contact us at the email address provided below.

7. Children's Privacy

Speech CDE is designed for use by educational institutions and coaches working with students of various ages. Student accounts are created and managed by authorized coaches and administrators. We collect only the information necessary to provide the Service, and parental/guardian consent may be obtained through the educational institution's existing consent processes.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time. Upon account deletion, we will remove your personal information within 30 days, except where retention is required by law.

9. Third-Party Services

We use the following third-party services:

• Google Sign-In:For authentication (subject to Google's Privacy Policy)
• Cloud Storage: For secure file storage
• Database Services: For data storage and management

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: